At 991jili.com, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Data Privacy Act of 2012.
Summary: 991jili.com collects only the personal data necessary to operate a safe, compliant, and enjoyable online casino for Filipino players. We do not sell your personal data to third parties. We comply with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and all applicable PAGCOR data handling requirements.
This Privacy Policy ("Policy") describes how 991jili.com ("we," "us," "our," or "the Platform") collects, uses, stores, shares, and protects the personal information of users ("you," "your," or "Data Subject") who access or use the 991jili.com online casino platform, including its website, mobile-optimized interface, and all associated services.
991jili.com is committed to protecting the privacy and personal data of all its users, particularly Filipino players who entrust us with sensitive financial and identity information. This Policy is designed to be transparent, straightforward, and fully compliant with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
By registering an account on 991jili.com, accessing the Platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the 991jili.com Platform.
This Privacy Policy is written in English. In the event of any inconsistency between this English version and any translated version, the English version shall prevail. Filipino players may contact our Data Protection Officer for clarification in Filipino if needed.
991jili.com collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected and processed. The categories of personal data we collect include:
991jili.com collects personal data through the following means:
| Collection Method | Description |
|---|---|
| Direct Registration | Information you provide when creating your 991jili.com account, including name, email, mobile number, and date of birth. |
| KYC Verification | Identity documents and proof of address submitted during the mandatory Know Your Customer verification process. |
| Financial Transactions | Payment details collected when you make deposits or request withdrawals via GCash, PayMaya, bank transfer, or debit card. |
| Platform Usage | Automatically collected data about how you interact with the 991jili.com Platform, including games played, bets placed, and pages visited. |
| Cookies & Tracking | Technical data collected via cookies, web beacons, and similar technologies as described in Section 7 of this Policy. |
| Customer Support | Information you provide when contacting our support team via live chat or email, including the content of your communications. |
| Third-Party Verification | Data received from identity verification service providers and payment processors to confirm your identity and prevent fraud. |
991jili.com processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we use your personal data are:
To create and manage your 991jili.com account, verify your identity and age (21+ requirement), process your deposits and withdrawals in Philippine Peso, provide access to our game library, and deliver the core casino services you have registered for.
To comply with our obligations under Philippine law, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, PAGCOR licensing requirements, and any other applicable regulations. This includes conducting Know Your Customer (KYC) checks, filing required reports with regulatory authorities, and cooperating with law enforcement investigations where legally required.
To detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, multi-accounting, and other prohibited activities. We use automated systems and manual review processes to monitor account activity for suspicious patterns.
To administer responsible gaming tools including deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion. We may use your gaming activity data to identify patterns that suggest problem gambling behavior and to reach out with responsible gaming information where appropriate.
To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance. Support interactions are recorded and retained for quality assurance and dispute resolution purposes.
With your consent, to send you information about 991jili.com promotions, bonuses, new game launches, and other offers that may be of interest to you. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting our support team.
To analyze aggregated usage data, improve the performance and functionality of the 991jili.com Platform, personalize your gaming experience, and develop new features and services.
Under the Data Privacy Act of 2012, 991jili.com processes your personal data on the following legal bases:
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal, nor does it affect processing carried out on other legal bases.
991jili.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
We engage trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include identity verification providers, payment processors (GCash, PayMaya, Philippine banking partners), game software providers, cloud hosting services, customer support platform providers, and fraud detection services. All processors are contractually bound to process your data only on our instructions and in compliance with the Data Privacy Act of 2012.
We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), Philippine law enforcement agencies, or other competent authorities where we are legally required or permitted to do so, or where disclosure is necessary to protect the rights, property, or safety of 991jili.com, our users, or the public.
In the event of a merger, acquisition, restructuring, or sale of all or part of 991jili.com's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred and becomes subject to a different privacy policy.
We may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time by contacting our Data Protection Officer.
991jili.com uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and deliver a personalized gaming experience. A cookie is a small text file placed on your device when you visit the Platform.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the Platform to function — session management, login authentication, security tokens. | No — essential for service |
| Functional | Remember your language preference, game lobby settings, and responsible gaming limits. | Yes, with reduced functionality |
| Analytics | Aggregate data on how users navigate the Platform to help us improve performance and user experience. | Yes, via cookie settings |
| Marketing | Used to deliver relevant promotional content about 991jili.com offers to users who have consented to marketing. | Yes, via cookie settings |
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 991jili.com Platform. For more information on managing cookies in popular Philippine mobile browsers, please refer to your browser's help documentation.
991jili.com retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures. Anonymized, aggregated data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
991jili.com implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
Your Role in Security: While we take extensive measures to protect your data, you also play an important role. Keep your 991jili.com password confidential, use a strong and unique password, enable two-factor authentication, and contact us immediately if you suspect unauthorized access to your account.
As a Data Subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 991jili.com. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
You have the right to be informed of how your personal data is being collected and processed, including the purposes, scope, and methods of processing.
You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to request restriction of processing of your personal data in certain circumstances, such as while the accuracy of data is being contested.
You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
We will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
The 991jili.com Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming law. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register for or use the 991jili.com Platform.
If 991jili.com becomes aware that it has inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has provided personal data to 991jili.com, please contact our Data Protection Officer immediately using the contact details in Section 14.
Gambling is addictive. Know when to stop. 991jili.com enforces strict age verification to protect minors. If you suspect underage gambling activity, please report it to our support team immediately.
Some of 991jili.com's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, 991jili.com ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and the standards set by the National Privacy Commission.
Such safeguards may include contractual clauses approved by the NPC, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. By using the 991jili.com Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.
991jili.com reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered users by email or by posting a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 991jili.com protects your personal data. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Policy.
991jili.com has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:
Data Protection Officer — 991jili.com
Email: privacy@991jilicom.org
General Support: support@991jilicom.org
Live Chat: Available 24/7 via the Platform
Email addresses above are provided for informational purposes only and must be typed manually into your email client — they are not clickable links.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that your data privacy rights have been violated. The NPC can be reached through its official government channels.
Six core commitments that keep your personal data safe on the 991jili.com Platform
All data transmitted between your device and 991jili.com is protected by TLS encryption. Sensitive data at rest is secured with AES-256 — the same standard used by Philippine banks.
991jili.com has a registered Data Protection Officer overseeing full compliance with the Philippine Data Privacy Act of 2012 and NPC issuances — your rights are actively managed.
991jili.com never sells, rents, or trades your personal data to third-party marketers. Your information is used only to operate your account and comply with Philippine regulations.
Every aspect of our data handling is designed around Republic Act No. 10173. Filipino players have full rights to access, correct, and delete their personal data at any time.
Payment data processed through GCash, PayMaya, and Philippine bank transfers is handled by PCI-DSS compliant processors. 991jili.com never stores full card numbers on its servers.
In the unlikely event of a data breach, 991jili.com will notify the NPC within 72 hours and inform affected users promptly — full transparency, no delays, no cover-ups.
Now that you know how 991jili.com protects your privacy, enjoy 500+ games with the peace of mind that your personal data is in safe hands. Sign in or explore our full game lineup.
21+ only · Gambling is addictive. Know when to stop.